Top 10 Chatbot Builders in 2024

In today’s digital landscape, chatbots are crucial for enhancing customer service, automating repetitive tasks, and generating leads. The right chatbot builder can streamline these processes, making it easy to create and manage effective chatbots. Here’s a detailed look at the top 10 chatbot builders in 2024, along with their features, pricing, and supported platforms.

What’s a Chatbot Builder?

A chatbot builder is a software platform that allows users to create, customize, and deploy chatbots without needing extensive programming knowledge. These platforms come equipped with various tools and features designed to simplify the bot development process. Here’s what you can typically expect from a chatbot builder:

• Visual Editors: Most have drag-and-drop interfaces, allowing users to design conversational flows intuitively.
• Pre-Built Templates: Many platforms offer ready-made templates for common use cases like customer support, lead generation, and e-commerce.
• Multi-Platform Support: Advanced chatbot builders support deployment across various messaging platforms such as Facebook Messenger, WhatsApp, Telegram, and websites.
• AI and NLP: Some builders include AI and Natural Language Processing to create more natural and engaging conversations.
• Third-Party Integrations: These builders often support integration with other software and services like CRM systems, email marketing tools, payment gateways, and analytics platforms.
• Analytics and Reporting: Built-in analytics tools help users track the performance of their chatbots, allowing for continual improvement.

Top 10 Chatbot Builders

1. Botmother

Botmother is a comprehensive platform designed for creating and launching chatbots of any complexity without programming skills. This platform eliminates the need to develop separate bots for different messaging services, making it incredibly versatile.

Key Features:

• Unified Bot Deployment: Create one bot and deploy it across multiple platforms, including Telegram, Viber, WhatsApp, Facebook, and Instagram.
• Extensive Integrations: Supports integrations with OpenAI, Google Sheets, Zapier, Albato, and Telegram payments. Additionally, connect any external service via API for greater customization.
• Ready-Made Templates: Offers ready-made templates with popular bot scenarios that can be used as-is or customized to meet specific requirements.
• Visual Editor: The drag-and-drop interface allows users to build bots from pre-made blocks easily.
• Unlimited Scenarios and Users: No limits on the size of your bot’s scenarios or the number of users, providing scalability and flexibility.

Pricing: Free plan available; premium plans start at $49/month.

2. Manychat

Manychat is a powerful chatbot builder that supports platforms like Instagram Direct Messages, Facebook Messenger, and SMS. It’s designed to drive brand growth through automated interactive conversations.

Key Features:

• Visual Flow Builder: Create complex conversational flows using an intuitive drag-and-drop interface.
• Pre-Built Templates: Access templates for various use cases to get started quickly.
• Comprehensive Analytics: Track engagement, conversation success rates, and other key metrics.
• A/B Testing: Optimize your chatbot’s performance through systematic experimentation.
• Customer Segmentation: Personalize interactions based on customer segments.
• Third-Party Integrations: Connect with apps like Shopify, Google Sheets, and more.

Supported Platforms: Instagram Direct Messages, Facebook Messenger, SMS.

Pricing: Starts at $15/month, with a free trial available.

3. Chatfuel

Chatfuel offers a robust platform for creating AI chatbots that engage customers on multiple platforms. It’s particularly popular for its use in Facebook Messenger marketing.

Key Features:

• Visual Builder: Design chatbot interactions with a user-friendly drag-and-drop interface.
• AI-Driven Conversation Management: Enhance chatbot conversations using AI.
• Third-Party Integrations: Seamlessly integrate with tools like Zapier and Google Sheets.
• Analytics and Growth Tools: Utilize analytics to measure performance and growth tools like comment automation to boost engagement.

Supported Platforms: Facebook Messenger, WhatsApp, Telegram, websites, Slack.

Pricing: Free plan available; paid plans start at $15/month.

4. Flow XO

Flow XO is renowned for its powerful automation tools that help create sophisticated AI chatbots. It facilitates communication across various platforms and supports extensive integrations to enhance functionality.

Key Features:

• Visual Flow Editor: Design chatbot workflows with an intuitive visual editor.
• Extensive Integrations: Connect with over 100 tools, including Google Drive, Slack, and Mailchimp.
• Webhooks and Live Chat Integration: Enable advanced functionality and human handover.
• Multi-Language Support: Cater to a global audience with support for multiple languages.

Supported Platforms: Facebook, WhatsApp, Telegram, websites, Slack.

Pricing: Starts at $25/month, with a free trial available.

5. Salebot

Salebot is a versatile chatbot builder designed to facilitate customer communication in messengers and social networks. It offers an intuitive interface, making it accessible for users without technical expertise.

Key Features:

• Drag-and-Drop Builder: Easily create chatbots using a visual interface.
• CRM Integration: Sync with your CRM to streamline customer management.
• Automated Customer Support: Handle inquiries and support requests automatically.
• Order Tracking and Bulk Messaging: Enhance customer experience with order tracking and bulk notifications.
• Analytics and User Segmentation: Gain insights into user behavior and segment customers for targeted interactions.

Pricing: Starts at $30/month, with a 3-day free trial.

6. Bothelp

Bothelp is a user-friendly chatbot builder for Telegram and Instagram. It features a simple interface that lets users create chatbots in minutes using built-in modules or templates.

Key Features:

• Pre-Built Templates: Jumpstart your bot development with ready-made templates.
• Drag-and-Drop Editor: Build and customize bots easily with a visual editor.
• Lead Generation Tools: Capture and nurture leads effectively.
• Webinar and Quiz Integrations: Engage users with interactive content.
• Detailed Analytics and Contact Management: Monitor performance and manage contacts efficiently.

Supported Platforms: Telegram, Instagram.

Pricing: Starts at $14/month, with a free trial available.

7. Manybot

ManyBot is focused on creating Telegram chatbots, offering robust features for multimedia messaging and basic automation.

Key Features:

• Unlimited Messaging: Send unlimited text messages, photos, and videos.
• Visual Editor: Design interactive menus and submenus with ease.
• Basic Automation Features: Implement simple automation without complex setups.

Supported Platforms: Telegram.

Pricing: Free, but lacks updates, support, analytics, and advanced features.

8. Chatbase

ChatBase enables the creation of custom chatbots tailored to specific data sources, with support for approximately 95 languages and advanced AI capabilities.

Key Features:

• Conversation and User Feedback Analysis: Gain insights into bot performance and user feedback.
• User Journey Tracking: Monitor how users interact with your bot.
• Multilingual Support: Support conversations in multiple languages.
• AI-Powered Interactions: Enhance bot responses with artificial intelligence.
• Data Source Integration: Connect to various data sources for enriched interactions.

Supported Platforms: Websites, various API integrations.

Pricing: Free plan with 30 message credits/month; plans start from $19/month.

9. Landbot

Landbot is a no-code platform for creating chatbots geared towards lead generation, customer support, recruitment, and surveys.

Key Features:

• Visual Editor: Build chatbot flows with a drag-and-drop interface.
• Pre-Built Templates: Utilize templates to expedite bot creation.
• Natural Language Processing (NLP): Provide more human-like interactions.
• Multi-Channel Support: Deploy bots across multiple platforms.
• Real-Time Analytics: Track and analyze chatbot performance.
• Third-Party Tool Integration: Enhance functionality by connecting with other tools.

Pricing: Starts at €200/month.

10. SendPulse

SendPulse is a comprehensive marketing platform that includes a chatbot builder for Telegram, WhatsApp, and Facebook, along with email and SMS marketing tools.

Key Features:

• Multi-Channel Marketing: Combine email, SMS, web push notifications, and chatbot marketing.
• Landing Page Builder: Create landing pages to support your campaigns.
• Detailed Analytics: Monitor the performance of your campaigns.
• CRM Integration: Manage customer relationships effectively.
• Chatbot Builder: Create bots for various messaging platforms with ease.

Supported Platforms: Telegram, WhatsApp, Facebook, email, SMS, web push notifications.

Pricing: Starts at $5.5/month.

Choosing the Right Chatbot Builder

To create effective chatbots, it's essential to understand the builder platform you're using and how it functions. This knowledge allows you to choose the most suitable product based on the bot's tasks and features. Recognize the differences between various builders (such as bots for Telegram versus Facebook, their specific characteristics, etc.). Additionally, having basic knowledge of copywriting, analytics tools, CRM systems, payment systems, and online school platforms is beneficial.

Are you looking for something beyond a chatbot? Check our top 10 services for customer communication or customer support.